Support

Troubleshooting | iX3M

Problem:
The iX3M shows the message CRC error.
(The iX3M is not able to boot the OS. Most of the times the CRC error occours when during an OS update the USB cable is unplugged before the update is done.)


Solution:
Restore the OS of the iX3M with the Ratio ToolBox.

How to:
Download and install the Ratio ToolBox in your PC/Mac/Linux (download link below), using the Ratio USB cable connect the iX3M to your PC/Mac/Linux and follow the instruction displayed in the Ratio ToolBox. (Note that your PC/Mac/Linux has to be connected to internet to fix ther CRC error)

    - (Link) Ratio ToolBox for PC / Mac / Linux >